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Author Message: nape laptop aku salu sgt hang n mati tibe2??? tolong!!
namee
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Post Posted: Sat Nov 08, 2008 5:19 pm Post: #1  - Post subject: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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salam all. nak mintak pendapat pakar ni.
laptop aku skrg salu buat hal. suke sgt hang n mati tibe2.
yang aku perasan problem ni akan jd bile aku online.
kalo x online pun jd jugak tp jarang sgt2..

lappy ni jenis compaq presario beli taun 2004.
kire old skool punye la sbb kalo nak online kene pakai wireless usb adapter.
aku pun xtau ape mslh sbnr lappy ni sbb dlm stgh taun yg lps hdisk rosak pastu aku da gnti baru. skrg pakai kingston 80G. n stakat ni xprnah kene serang virus teruk2. ingatkan mslh camni xjd lg tapi makin kerap lak skrg..tolong la aku. ape nak buat ek? ape punca mslh ni?

aku mmg ade plan nak beli lappy bru tp buat ms skrg ongkosnya nggak ada.
so in the mean time aku kene bertahan je ngan lappy yg ade ni.
tp aku nak gak tau cara2 tuk atasi mslh aku ni.

SUDI2KANLAH DRI KORANG TUK TOLONG AKU YE? plis
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ampentium2
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Post Posted: Sat Nov 08, 2008 5:37 pm Post: #2  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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ade byk possible choice yg ko boleh pilih... ko pilih la kat list bwh...

1. overheat
2. overheat
3. overheat
4. overheat
.
.
.
.
.
.
.
.
1000000. overheat...

xcayer??? ko try main game plk tgk berapa lama lappy ko boleh bertahan... ape nk buat??? contact HP service center... atau sape2 yg pandai... cuci kipas, cuci heatsink, apply new thermal grease...
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tomlia
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Post Posted: Sat Nov 08, 2008 7:47 pm Post: #3  - Post subject: Re: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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namee wrote:
salam all. nak mintak pendapat pakar ni.
laptop aku skrg salu buat hal. suke sgt hang n mati tibe2.
yang aku perasan problem ni akan jd bile aku online.
kalo x online pun jd jugak tp jarang sgt2..

lappy ni jenis compaq presario beli taun 2004.
kire old skool punye la sbb kalo nak online kene pakai wireless usb adapter.
aku pun xtau ape mslh sbnr lappy ni sbb dlm stgh taun yg lps hdisk rosak pastu aku da gnti baru. skrg pakai kingston 80G. n stakat ni xprnah kene serang virus teruk2. ingatkan mslh camni xjd lg tapi makin kerap lak skrg..tolong la aku. ape nak buat ek? ape punca mslh ni?

aku mmg ade plan nak beli lappy bru tp buat ms skrg ongkosnya nggak ada.
so in the mean time aku kene bertahan je ngan lappy yg ade ni.
tp aku nak gak tau cara2 tuk atasi mslh aku ni.

SUDI2KANLAH DRI KORANG TUK TOLONG AKU YE? plis


1. Aper specifikasi laptop anda? Model?
2. Pakai OS aper? XP SP2? XP SP3?
3. Aper jenis antivirus anda guna?
4. Leh post screenshot MSCONFIG?
5. Leh post screenshot Proceses dati task manager?
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namee
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Post Posted: Sat Nov 08, 2008 9:08 pm Post: #4  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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ampentium2,

overheat eh? aku ter-pk gak prob ni sbb overheat.
tapi kdg2 bru on kejap dlm 15-20 minit (after about 24 hours x on) pun dia bole padam.
x run byk program pun. juz browsing thru google pun bole hang. pening betul.

aku ni buta sket bab2 comp ni.
xde idea pun amende ko dok suggest tu.
mmm...mmg salu kene cuci ke kipas n mende2 tu sume?
i mean, brp kerap?

jd ko rs prob ni bukan sbb lappy ni dah tua ke?
fyi, aku xla 24/7 online.
sehari dlm 3-4 jam. dgn prob ni kene kurangkan ke ko rs?
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namee
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Post Posted: Sat Nov 08, 2008 10:35 pm Post: #5  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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tomlia,

model lappy aku >> compaq presario 2500 (DR908A)
OS >> XP SP2 version 2002
antivirus >> avast!
info lain >> pentium 4, cpu 2.4GHz, RAM 192 MB (kecik gile)

aku x reti buat screenshot lar...
lg satu MSCONFIG tu ape? mn nak dpt?
huwa wuwuwu...sgt xtau...
hope masih sudi membantu
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Pis
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Post Posted: Sat Nov 08, 2008 11:39 pm Post: #6  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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Overheat tu satu, satu lagi mungkin masalah batery atau charger tu.......boleh aku tahu umur laptop dan cara penggunaan laptop ko?
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tomlia
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Post Posted: Sat Nov 08, 2008 11:40 pm Post: #7  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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1. Upgrade XP SP2 ker XP SP3 dari windows update.
2. Nk buat screnshot tekan PRtnSCreen kat keyboard, pas tu pi MSPAINT dari START - RUN tekan mspaint
3. nk upload gambar, rujuk SINI
4. Nk tahu aper tu MSCONFIG dan TASK MANAGER=PROCESES, rujuk SINI
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Post Posted: Sun Nov 09, 2008 8:00 pm Post: #8  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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ak ckp overheat based on few assumptions... sbb ko xstate clearly certain benda yg sepatutnye la...

assumption ak adalah :-

1. ko da eliminate kemungkinan battery kong dgn menggunakan adapter sepanjang masa.
2. maksud turn off kat situ, turn off direct... xde shut down...
3. xprnh diserang virus yg teruk

since komputer ko first hang, then turn off... most probably overheat issue je... and ko pn xtau ape suggestion aku sblm ni... so, best thing u can do, contact HP Service Center... then suh die wat sumthing to prevent overheat...


namee wrote:
tapi kdg2 bru on kejap dlm 15-20 minit (after about 24 hours x on) pun dia bole padam.
x run byk program pun. juz browsing thru google pun bole hang. pening betul.


xsemestinya makin lama ko xon, makin lmbt die overheat... kalo amik air batu pn ltk kat ats dapur die cair kejap je... pdhal da berhari2 duk dlm peti sejuk... samething... aku just mengagak ko punye kipas ad prob, and ventilation ko dipenuhi habok based on laptop ko punye umor da almost 4 taun... memandangkan ko xtau pn cmne nk bersihkan kipas dan buat secara berkala, there's a probability yg ko punye ventilation xefektif because of habuk... so, mmg possible ko punye laptop cuma bermslh overheating... CPU ko lak Pentium 4, not Pentium M... so, ko punye CPU not optimized for mobility usage including temperature issue...

walaupun load program xtinggi, we never know... sbb, kalo ko gune latest version software, there's no way ur CPU usage is going to be 0% at idle... at least 5%-10%... lg2 kalo ko gune IE7 atau Firefox... last time aku gune laptop dgn config yg sama ngan ko, CPU and memory load aku mmg tinggi that'll cause slow operation... plus, ko gune Avast yg interface die mmg resource hunger... dgn keadaan bad air flow, most probably ko punye lappy sekadar overheat...

anyway, kalo ko rs mgkn mslh lain... rujuk kpd post2 tomlia... upload all the screenshot... and kite sama2 troubleshoot lagi... oh ya... mgkn ko nk donlod SpeedFan to check whether it is overheat problem or not...
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Post Posted: Mon Nov 10, 2008 6:12 pm Post: #9  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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Pis,

umo laptop aku around 4-5 yrs. purata seminggu on dlm 3 jam sehari. tp ade hr yg lgsung x on. ni scr purata la. biasenya aku gune tuk online...check email, fs, download sket2 gune orbit. msoffice. tgk movie. aku x main game. kdg2 dgr lagu (jarang2). x install program yg berat2...kalo ader pon aku rs google earth. emmm...ape lg yg patut bgtau ek. batery aku rsnye mmg da kong. aku mmg gune adapter spjg ms. lately baru aku bukak batery kalo on, b4 ni aku dok pakai adapter ngn batery terpsg. ni slh stu sbb gak kot...skrg bile aku da mule bukak batery, kurang sket terjdnye mslh hang n mati.

ampentium2,

kemungkinan bsr mmg overheat. laptop ni mmg x pernah anta service tuk buang2 habuk. (teruknye aku! xtau bahaye habuk) thanks a lot penerangan ko sgt membantu. nnti aku check ngan SpeedFan tu psl overheat.

p/s: bole ke kalo aku nak bersihkan sendiri habuk2 tu? aku xtau cara. atau sebaik2nye anta service kat kedai?

tomlia

ini screenshots yg diharap2 berguna

pc properties



task manager





MSCONFIG







thanks to u tomlia! skrg aku da tau buat screenshots gediknye
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Post Posted: Mon Nov 10, 2008 6:41 pm Post: #10  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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Laptop anda dijangkiti ngan trojan Graybird dan mungkin virus/trojan/worm/malware lain. Ikuti langkah dibwh nie:

1. Download Spyhunter Security suite, install, update dan scan dlm safemode.
2. Download Malwarebytes' Anti-Malware 1.30 , install, update dan scan dlm safemode.
3. Buang sume yg dikesan.
4. Masuk normal mode windows dan update windows dari sp2 ker sp3.
5. Post sini balik dah selesai masalah ker atau x, saya akan kasi screenshot aper yg perlu dan aper yg xperlu dlm startup laptop anda nanti pas dpt feedback.
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Post Posted: Mon Nov 10, 2008 6:48 pm Post: #11  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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namee wrote:
berat2...kalo ader pon aku rs google earth. emmm...ape lg yg patut bgtau ek. batery aku rsnye mmg da kong. aku mmg gune adapter spjg ms. lately baru aku bukak batery kalo on, b4 ni aku dok pakai adapter ngn batery terpsg. ni slh stu sbb gak kot...skrg bile aku da mule bukak batery, kurang sket terjdnye mslh hang n mati.


Mungkin jugak...aku pun xpernah cabut batery semasa pakai laptop umur laptop aku lebih kurang sama macam laptop ko, xjauh bezanya.....sekarang ni aku kena ganti batery laptop sbb bila on laptop guna batery sahaja selama kurang 10 minit, terus laptop terpadam, rupa2nya dah kong...
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Post Posted: Tue Nov 11, 2008 8:09 am Post: #12  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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betol ckp tomlia... one of ur problem is also malware... ak nmpk byk jgk benda2 xsepatutnya dlm ko punye startup dan msconfig... try to clear them out first... tgk setel x problem... kalo xjgk, baru try tgk overheat punye issue...

and, psl ko nk cuci sendiri kipas tu, ak rs better ko antar service center... bkn ape, mgkn ko perlu bukak heatsink menyebabkan thermal grease pada cpu tertanggal... it only make situation worse... they'll know better what to do...
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Post Posted: Tue Nov 11, 2008 11:00 pm Post: #13  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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aku dah scan ngan spyhunter n malwarebytes. mmg byk infections. dh buang sume yg infected. nak tnye sket, kenape selame ni av aku x detect virus/malware/spyware/adware ni sume ek? ampentium2 kate avast ni resource hunger. aku pun rse mcm tu. dahla berat pastu x detect pulak. baik aku gune av lain. do u guys have any suggestion av yg bagus tuk laptop aku based on its spec? or is it enough juz gune spyhunter n malwarebytes je?

tomlia,
bole explain lebih detail nak update xp sp2 ke sp3? masuk normal mode windows. how? aku try download sp3 dari windows download center. bole jugak kan?
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Post Posted: Tue Nov 11, 2008 11:26 pm Post: #14  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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Bukan avast tu tak baik.. aku tak fikir avast menggunakan banyak resources..
Laptop aku pakai avast Home edition.. tak da masalah infection pun..
utk hard core desktop aku aku pakai kaspersky IS.
yang menyebabkan av tak detect virus dsbbkan virus definition tak up to date.
once klo virus baru masuk dan dan database av tak recognize threat tu
so virus will come in and no detection..

tu sbbnya perlu update antivirus selalu.. threat dari luar ni mcm2..

namee wrote:
bole explain lebih detail nak update xp sp2 ke sp3? masuk normal mode windows. how? aku try download sp3 dari windows download center. bole jugak kan?

nak update SP2 ke SP3 tu pakai jer windows update.. klo genuine windows ler..
klo download sp3 standalone file pun kena buat verification gak..
so best thing you will need to verify n make your windows genuine
so next time tak tmbul masalah.
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Post Posted: Wed Nov 12, 2008 2:00 am Post: #15  - Post subject: RE: nape laptop aku salu sgt hang n mati tibe2??? tolong!! - [ View Single PostView Single Post ]
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namee wrote:
aku dah scan ngan spyhunter n malwarebytes. mmg byk infections. dh buang sume yg infected. nak tnye sket, kenape selame ni av aku x detect virus/malware/spyware/adware ni sume ek? ampentium2 kate avast ni resource hunger. aku pun rse mcm tu. dahla berat pastu x detect pulak. baik aku gune av lain. do u guys have any suggestion av yg bagus tuk laptop aku based on its spec? or is it enough juz gune spyhunter n malwarebytes je?

tomlia,
bole explain lebih detail nak update xp sp2 ke sp3? masuk normal mode windows. how? aku try download sp3 dari windows download center. bole jugak kan?


AV xdetect? sesetengah AV akan detect, sesetangah AV xkan detect, jd selalunya biar ader pelan backup tuk AV dan AS (antispyware).

Jangan mengharapkan terlalu pd AV. Malah KIS pun xdpt tangkap beberapa virus/tojan/malware dsbnya.

Bagi saya Avast bukan beban tuk computer atau pemakan memory tetapi avast nie leceh dari segi GUInya. Nk cari satu settings payah tul...

Saya cadangkan anda guna begini:

1. Guna Eset NOD32 Antivirus Business Edition
2. Guna Spyhunter yg sedia ader dah skrang dlm pc anda.
3. Guna MalwareBytes tu yg sedia ader dah skrang dlm pc anda.


Eset adelah antara AV paling ringan tp bukan terpaling ringan, yg first paling ringan ialah PC Tools punya antivirus. Dan paling penting sentiasa lihat adekah virus definitions anda dah updated ker x.

Tuk SP2 ker SP3, gunakan windows update jer. No problem.
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